Chapter 1: General Provisions

Article 1 (Purpose)

These Terms and Conditions (“Terms”) are intended to define the rights, obligations, and other necessary matters between Devsisters Corp. (the “Company”) and creators who participate in the CookieRun Creator Family Program by producing content and engaging in promotional activities.

Article 2 (Definitions)

1. The definitions of terms used in these Terms are as follows:

   • “Company” refers to the business entity that operates the CookieRun Creator Family Program.

   • “Creator” refers to a user of a game covered by the Program who has completed registration in accordance with the Company’s procedures and produces content (including broadcasts, videos, or posts; collectively, “Content”) or participates in campaigns related to the Company’s games.

   • “CookieRun Creator Family Program” or “Service” refers to a program in which registered creators produce Content or participate in campaigns related to specific games and receive rewards (“Points”) under conditions set by the Company.

   • “Family” refers to creators who agree to these Terms, join the Service, and engage in content creation and promotional activities.

2. Any terms not defined herein shall follow applicable laws, operational policies, or general commercial practices.

Article 3 (Effectiveness and Amendments)

1. The Company shall post these Terms within the Service or on a linked page so that users can review them.

2. If the Company amends these Terms, it shall provide notice at least 7 days prior to the effective date. For unfavorable or material changes, notice shall be provided at least 30 days in advance.

3. Continued use of the Service without objection prior to the effective date shall be deemed acceptance of the amended Terms.

4. If a Family member does not agree to the amended Terms, either party may terminate the agreement.

5. The Company shall provide channels for inquiries regarding these Terms.

6. Amendments shall comply with applicable laws and regulations.

Article 4 (Formation and Effect of Agreement)

1. By agreeing to these Terms and completing registration, the Family member enters into a legally binding agreement with the Company for content creation and promotional services.

2. This platform allows anyone with a DevPlay account, the company's integrated account, to log in and use general platform services (campaign browsing, family follow, etc.).

3. If the subscription applicant is a minor (under the age of 19) under civil law, it cannot be approved as a creator family and cannot act as a family on that platform.

   • For Korean nationals, you can complete your self-authentication by mobile phone identification or I-PIN authentication, and for others, you must submit a separate identification card or complete age verification through an adult authentication solution after email authentication.
   • If a minor is found to have illegally joined the creator family by stealing another person's name (such as an adult family) or falsely stating his/her birth date, the company may immediately permanently disqualify the family without prior notice, and all rewards (points, cash, coupons, etc.) accumulated in the account will be confiscated and recovered in full.

4. Agreement to these Terms is mandatory for participation.

5. These Terms apply collectively to all campaigns without requiring separate contracts.

6. The Company may terminate the agreement immediately if false or fraudulent information is provided.

Chapter 2: Rights and Obligations of Family Members

Article 5 (Duty of Integrity and Conduct)

1. Family members must comply with these Terms and all applicable policies and shall not engage in conduct, including, but not limited to:

   • Disrupting game operations
   • Using illegal programs or exploits
   • Defamation or infringement of rights
   • Offensive or discriminatory behavior
   • Glorification of violence
   • Impersonation of Company personnel
   • Any comparable misconduct

Article 6 (Prohibition of Fraudulent Activities)

The following are strictly prohibited:

• Self-purchasing or abusing creator codes for personal gain
• Selling promotional codes for profit
• Offering or demanding private compensation in exchange for user support

Violations may result in immediate and permanent termination without prior notice.

Article 7 (Content Quality and Integrity)

Family members must produce content that enhances the Company’s brand value and provides a positive user experience. Content must meet the following quality standards:

1. Creative Effort Requirement: Content must reflect the creator’s original effort, including elements such as subtitles, narration (voice), editing, or other forms of creative input. Simple recordings of gameplay without additional creative elements will not be recognized.

2. Low-Quality Content Restrictions: The following types of content will not be eligible for campaign participation or rewards:

   • Unedited gameplay recordings (e.g., no commentary, no editing)
   • Repetitive uploads of identical or substantially similar content (spam)
   • Misleading titles or thumbnails unrelated to the content (clickbait)
   • Mechanically generated content using automated tools (e.g., AI voice), unless clearly justified for informational purposes

3. Accuracy and Misinformation: Creators must not distribute false, unverified, or misleading information that may confuse users. Creators should make reasonable efforts to accurately convey official updates, announcements, and information provided by the Company.

4. Content Review and Determination: The Company retains the sole and final authority to determine whether content meets the required standards. Creators may submit explanations regarding review outcomes; however, objections without reasonable grounds will not be accepted.

5. Advertising and Disclosure Compliance: Creators must comply with all applicable advertising and disclosure laws and guidelines. Where compensation or benefits may be received through participation in the CookieRun Creator Family Program, creators must clearly disclose such economic relationships within their content (e.g., “This content is part of the CookieRun Creator Family Program and may include compensation.”).

Article 8 (Penalties)

Violations may result in temporary or permanent suspension or termination, depending on severity.

Article 9 (Termination)

1. Family members may terminate participation at any time.

2. The Company may terminate the agreement for violations, with or without prior notice, depending on the severity of the violation.

Chapter 3: Rewards and Settlement

Article 10 (Form of Rewards)

1. Rewards are provided in Points and are non-convertible to cash.
2. Exceptions may apply for special campaigns offering cash rewards.
3. Participation implies acceptance of Point-based rewards.

Article 11 (Cash Rewards for Special Campaigns)

1. In cases where the Company conducts special campaigns that offer cash rewards pursuant to Article 10(2), cash rewards shall be granted only to Family members who:

   • have successfully completed the campaign missions as announced in advance, and
   • have passed the Company’s review and approval process.

2. Cash rewards shall be paid only to a bank account held in the name of the Family member. If the account holder's name does not match the verified identity, or if the account information is incorrect or incomplete, payment may be withheld or canceled.

3. Cash rewards provided by the Company may be classified as business income or other taxable income under applicable laws and regulations. If the total amount of cash rewards exceeds the applicable tax threshold, the Company may withhold the applicable taxes and charges in accordance with applicable laws and pay only the remaining amount.

Article 12 (Point Policy)

1. Points are accumulated and distributed every two months.

2. Accumulated Points may be used exclusively within the Company’s designated online store (the “Point Shop”) to redeem in-game items or physical merchandise related to the CookieRun IP. Points may not be converted into cash or withdrawn under any circumstances.

3. Points shall remain valid for one (1) year from the date of accrual. Any unused Points will automatically expire upon the expiration date.

4. If a user who supported a Family member cancels or withdraws their purchase, the corresponding Points may be deducted during the next settlement cycle (negative settlement) or immediately recovered from the Family member’s existing Point balance.

5. Goods redeemed using Points may be considered taxable income under applicable laws and regulations. The Company may withhold applicable taxes or fulfill reporting obligations as required by law, and the Family member agrees to provide any necessary information for such purposes.

Article 13 (Settlement Rates and Tier System)

1. Points granted to Family members shall be calculated based on net revenue, defined as the user payment amount after deduction of platform fees and other applicable costs (approximately 70% of the gross payment amount).

2. The settlement rates applied based on the Family member’s tier are as follows:

   • Level 4 (Pro): 5.0% of net revenue
   • Level 3 (Veteran): 4.0% of net revenue
   • Level 2 (Amateur): 3.0% of net revenue
   • Level 1 (Rookie): 1.0% of net revenue

3. Tier evaluations shall be conducted every two (2) months, and tiers may be adjusted upward or downward based on evaluation results.

4. The Company may modify the settlement rates in consideration of service sustainability and operational conditions. In such cases, the Company shall provide prior notice to Family members at least thirty (30) days before the changes take effect.

Chapter 4: Point Shop Redemption and Usage

Article 14 (Product Redemption and Withdrawal)

1. Family members who have completed identity verification may use accumulated Points to redeem in-game items or physical merchandise available in the Point Shop.

   • Redemption of products requires completion of adult verification through the Company's identity verification procedures.
   • If a minor fraudulently completes adult verification (e.g., through identity theft), the Company may cancel the relevant order and revoke the Family member’s eligibility.

2. Redeemed products shall not be refunded in cash under any circumstances.

3. For digital products (including in-game items), withdrawal (restoration of Points) is permitted only for unused content within fourteen (14) days from the date of redemption. Once used, withdrawal is not permitted.

4. For physical products, exchanges or refunds (Point restoration) are not permitted in the following cases:

   • Damage caused by the Family member
   • Significant decrease in value due to use or partial consumption
   • Change of mind (unless exceptionally permitted under Company policy)

Article 15 (Shipping and After-Sales Service)

1. For inquiries regarding shipping, defective products, exchanges, or after-sales service, the Family member must contact customer support within seven (7) days of receipt.

2. In the event of disputes regarding product defects during delivery, such disputes shall be resolved between the Family member and the product supplier (the third-party vendor). The Company shall not be directly involved. The Company shall not be liable for issues arising from the fault of the delivery service provider.

Chapter 5: Changes or Suspension of Service

Article 16 (Service Changes)

1. The Company may modify all or part of the Service as necessary due to operational, technical, or policy-related reasons.

2. If there are changes to the content or method of use of the Service, the Company may notify Family members in advance of:

   • the details of the changes; and
   • the effective date of such changes.

Article 17 (Service Suspension)

1. The Company may suspend or terminate the Service due to operational, technical, or policy-related reasons.

2. In such cases, the Company may provide notice of the suspension or termination, including its schedule, at least thirty (30) days in advance, either through a public announcement or individual notification. If this Agreement is terminated due to suspension of the Service, all Points held by the Family member shall immediately expire, and the Company shall bear no obligation to provide compensation.

Chapter 6: Damages and Indemnification

Article 18 (Damages and Indemnification)

1. If either the Company or a Family member causes damage to the other party by violating these Terms, the violating party shall be liable for such damages.

2. If a dispute arises between one party and a third party due to a violation of these Terms, the violating party shall indemnify and hold the other party harmless at its own expense.